Within 10 business days from date from the date of purchase:

All goods must be returned within a period of 10 days subsequent to the date on the proof of purchase. If the goods do not fit the purpose and description specified, then we will either be granted replacement of the product or a refund for the price that you purchased the goods for. However, if the goods are no longer sealed or within the original packaging, a reasonably small fee may be charged to compensate for the utilization of the good or for the repackaging of the goods.

Consumer Protection Act Warranty Period:

Within the first 6 months from the date of purchase as indicated on the proof of purchase

We deliver anywhere in South Africa. Areas and time is the only difference in schedule time delivery. We have an "estimate" of 1-10 working days. It can be as quick as 1 day or it can take longer than 10 days dependent on the situation.

If an order takes longer than the "estimate" no claims can be made towards MCS, and we will try our best to sort the situation out as it can be very difficult to have the best service every time when things go wrong, because of the following reasons: Bad address given by the client, Bad street numbering, Bad communication with the courier companies, Theft and high risk areas, bad timing etc. We will however still do our very best to deliver your order placed at MCS online store. We will replace stolen packages or missing packages on route to our clients.

Courier Companies Used

• The Courier Guy

Missing delivery

We have an estimated delivery time of 1-10 working days, depending on location and area given for delivery. If a customer does not answer, or neglects the Couriers call, they will reschedule the delivery up to 3 times. If no answer is given by the client, the courier will try to gather more info of the customer by MCS.

MCS will then try to contact the customer by use of a call, message or email. If no answer is given the package will return to MCS and the client will be responsible to pay extra for delivery as it has cost MCS money to try and deliver the package without success